Moderation and Report System

 

At The Order of the Written Word, we are committed to maintaining a safe, respectful, and inclusive space for all participants. To uphold this standard, our moderation team works actively to monitor discussions and respond swiftly to any reports of inappropriate behavior. We take these matters seriously and have implemented a clear, three-strike rule for any violations of our guidelines, except in cases of extreme misconduct, which may result in immediate removal from the community.

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If you encounter any issues or behavior that violates our community standards, we encourage you to submit a report. You can do so through the #support-tickets channel on our Discord server, or by directly messaging any moderator. Our team reviews all reports confidentially and with care, ensuring fair consideration for all parties involved.

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Our moderation team takes a zero-tolerance approach to harmful actions, especially those that put members of our community at risk. We prioritize the well-being of our members and encourage everyone to come forward if they have concerns. Our reporting process is designed to be accessible and transparent, fostering trust and accountability within our community.

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The Three-Strike System

• Strike 1: A formal warning is issued. The member will be reminded of the community guidelines and asked to correct their behavior.

• Strike 2: A temporary suspension from community interaction for a set period. The member must agree to comply with the rules upon their return.

• Strike 3: Permanent removal from the community. The member will no longer have access to the Discord server or participate in any of our events.

 

In cases of severe misconduct, such as predatory behavior or threats, the individual may be immediately banned from the community without following the three-strike system. We reserve the right to escalate any situation as needed to protect our members.

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FAQ: Moderation and Reporting

 

1. What kind of behavior warrants a strike?
Disrespectful language, harassment, spamming, trolling, and any other violations of our community guidelines can result in a strike.

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2. Can I appeal a strike or ban?
Yes, members can appeal a strike or ban by submitting a request through the #support-tickets channel or contacting a moderator directly.

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3. How long does a temporary suspension last?
Temporary suspensions typically last 7-14 days, depending on the severity of the issue. The terms will be communicated to the member during the suspension.

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4. What qualifies as extreme misconduct?
Actions such as threats, harassment, predatory behavior, or any other dangerous conduct will be treated as extreme misconduct, warranting immediate action without prior warnings.

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5. How can I report a concern?
Reports can be made through the #support-tickets channel or via direct message to any moderator. All reports are handled confidentially.

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6. What happens after I file a report?
Our moderation team will review the report and gather any necessary information. We will then take appropriate action, which could range from issuing a warning to banning the offender.

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7. Will I know the outcome of my report?
Yes, we will update the reporting party with the outcome of their report, though certain details may remain confidential to protect all involved parties.

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8. Are moderators trained to handle sensitive issues?

While our moderators are not formally trained, we are a close-knit team of vetted individuals who prioritize the safety and well-being of the community. Should an issue arise involving a moderator, the rest of the team will review the matter immediately and take appropriate action.

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9. How do I know if my report will be taken seriously?
All reports are taken seriously and reviewed thoroughly. We are committed to addressing concerns with fairness and transparency.

 

10. Can moderators abuse their power?
No, moderators are held to the same standards as all community members. Any misuse of power will result in removal from their role and disciplinary action.